•  Complimentary pick up & return from Commercial accommodation within Canowindra village.
• General and ballooning safety briefing with our very experienced pilots prior to the flight.
• A 50 to 60 minute hot air balloon flight above Canowindra.
• Group rates available for 4 or more passengers booking and flying together.
• In flight commentary by your pilot.
• Souvenir photo taken by crew on your camera.
• Full catered hot breakfast with champagne and espresso with your pilot and flying companions post flight. A time to share your photos with others.
• Souvenir flight certificate.
• Pick up your pre ordered merchandise or buy now.

Souvenir merchandise is available to purchase online at time of booking or post flight.

• Purchase souvenir bottle of Balloon Joy Flights  Bubbly (Methode Traditionale).
• Extra Champagne Breakfasts @ $25 per person for non flying friends and family “Chasers”.
• Balloon Joy Flights cap.

• Sturdy enclosed shoes. eg Sneakers or boots NO high heels, open sandals or thongs.
• Warm clothing as appropriate for the weather. eg. beanie, gloves, parka and cap.
• Camera.
• A sense of fun.
• A smile on your face.

BOOKING TERMS

• Cancellation by Passenger If you cancel a confirmed booking more than 48 hours before your flight, your booking fee will be deducted from your refund.
• Your flight ticket becomes fully non-refundable: (a) if you cancel less than 48 hours before your flight; or (b) if you fail to show up for your flight (this includes sleeping in and getting lost)
• Please be on time as we can not wait for latecomers, as this will inconvenience the other passengers.
• Cancellation by Balloon Joy Flights If your flight is cancelled by us for any reason (safety, weather or otherwise), you may rebook on another day to suit or receive a full refund less your booking fee.

ARE YOU FIT TO FLY?

Ballooning can involve some active participation and as such, a moderate level of fitness and health is required.

All members of your party will need to be fit & well with:

• No significant knee problems, (knee replacements more than 12 weeks old are OK)
• No significant hip problems,(hip replacements more than 12 weeks old are OK)
• No significant back or neck problems,
• No recent surgeries or broken bones,
• No other existing conditions that would preclude them from following the pilot’s instructions; Assuming the landing positions with knees bent when instructed to do so, Absorbing a small bump when the balloon is landing or would prevent them from holding on to the safety handles when the balloon is landing.
• Hearing impaired passengers will need an Auslan interpreter, who is flying with them.
• Be able to understand safety instructions from the pilot in English or have a translation app on their phone as we do not have interpreters on staff.
• Are able to stand for one hour unassisted,
• Do not weigh more than 125kg individually and children , between 5 and 12 years and do not weigh more than 45kg individually, unless special arrangements are made with us.
• Are not currently pregnant.

CONDITIONS of USE

• ALL PASSENGERS MUST PHONE 0428441819 to confirm the flight, time, meeting place and weather before 11am the day before the flight. We will cancel if there is an adverse weather forecast which may affect passengers safety and reschedule your flight to another date that suits you.
• ALL PASSENGERS ARE REQUIRED TO PROVIDE THEIR NAME AND WEIGHT in accordance with Civil Aviation requirements. Please provide these details in the “Special requirements” box in the booking form. Also, in accordance with civil aviation requirements our balloons have a minimum liftoff weight, so if there are insufficient passengers for a flight we will contact you to reschedule you to another date suitable to you.